About
An established, in-home senior care provider company in is seeking a Client Services Coordinator to act as a point of contact for current and new/potential clients, introducing new clients to the company’s services and ensuring client retention and customer service among current clients. The ideal candidate is familiar with senior care, nursing homes, assisted living, in-home care.
Job Type a Location and Schedule
- This role is office based
- Office Location: Smithtown, NY
- Schedule: Monday-Friday office hours.
Compensation and Benefits
- $24-27/hour
- PTO
- 401K
Duties and Responsibilities
- Performs initial in-home client visits and assessments for clients
- Visits clients and maintains communication on a regular basis
- Introduces caregivers to new clients
- Provides recommendations and feedback to clients
- Resolves customer issues
- Miscellaneous administrative duties
Qualifications and Skills
- Experience with the healthcare and senior care industry a plus
- Superb customer service skills
- Experience with in-home care, Assisted Living or Nursing homes
- Experience with Microsoft Office: Excel, Outlook, Word
- Excellent written and verbal communication skills